Business Administration
Business Management
Quality Management

A Total Quality Management approach to product development

Three awards given annually in each: manufacturing, service, small business, education, healthcare & nonprofit

Quality improvement assessment materials

Information on state and local award programs

Includes Deming's 14 points

Take action to accomplish the transformation

Example quality system documentation

A repository of advice and guidance on ISO 9000

Conference on ISO 9000 and related standards

Outlines the basics related to ISO 9000 quality management system requirements

Discusses requirements and guidelines of ISO 9000

Technical Committee 176 on Quality Management and Quality Assurance

A gudiance document from the ISO committee that establishes ISO 9000 standards

The concepts, tools, applications and technical terms that make up the world of quality

Example quality manual

Full text of an ISO 9002 compliant manual for hot forging & machining of metals currently in use

Focuses on the element of "time" and how crucial it is for quality

A series of articles introducting the concept of Total Quality Management

The basics related to Total Quality Management

A dictionary of Total Quality Management terminology