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Business Administration
Business Management
Customer Service

Related Categories in LAD Libraries

View 3 related categories in the Directories

The following are categories found throughout the Libraries and Directories that are related to the resources within Business Management / Customer Service. Each category link will open in a new window for your convenience. Accessing resources in a different library requires a seperate subscription.

General Business / Customer Relations

Full text of a customer service plan. Evaluating your company for its strengths and weaknesses in promoting customer satisfaction. How to handle persistent complainers. How to measure customer satisfaction. Reengineering for customer satisfaction in service industries.

General Business / Customer Relations

Full text of a customer service plan. Evaluating your company for its strengths and weaknesses in promoting customer satisfaction. How to handle persistent complainers. How to measure customer satisfaction. Reengineering for customer satisfaction in service industries.

General Business / Customer Relations

Full text of a customer service plan. Evaluating your company for its strengths and weaknesses in promoting customer satisfaction. How to handle persistent complainers. How to measure customer satisfaction. Reengineering for customer satisfaction in service industries.